Accounting Technicians Scheme

Communication Skills

A Proven Way To Pass

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Pocket Note

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Mock Exam

Free lesson

  • Introduction
  • Definition and Meaning of Communication
  • Roles of Communication
  • Human Communication
  • Multiple-Choice Questions (MCQ)
  • Short-Answer Questions (SAQ)
• Introduction
• Elements of the Communication Process
• The Principles of Effective Communication
• Importance of Communication
• Models of Communication
• Models of Communication
• 7 Cs of Effective Communication
• Barriers to Effective Communication
• Barriers to Effective Visual Communication
• Multiple-Choice Questions (MCQ)
• Short-Answer Questions (SAQ)
• Introduction
• Verbal Communication
• Forms of Verbal Communication
• Advantages of Verbal Communication
• Disadvantages of Verbal Communication
• Non-Verbal Communication and Its Facilitators
• Types of Non-Verbal Communication
• Features of Non-Verbal Communication
• Advantages of Non-Verbal Communication
• Disadvantages of Non-Verbal Communication
• Written Communication
• Advantages of Written Communication
• Disadvantages of Written Communication
• Visual Communication
• Types of Visual Aids
• Functions of Visual Aids
• Multiple-Choice Questions (MCQ)
• Short-Answer Questions (SAQ)
• Introduction
• Formal Communication Systems
• The Vertical System
• Downward Communication
• Upward Communication
• The Horizontal System
• The Diagonal Communication System
• Informal Communication System
• The Grapevine
• Rumours
• The Negative Consequences of Grapevines and Rumours
• Barriers to Effective Organisational Communication
• Overcoming Barriers to Effective Organisational Communication
• Multiple-Choice Questions
• Short-Essay Questions
• Introduction
• Elements of Interpersonal Communication
• Listening
• Oral Communication
• Checklist of Effective Speaking
• Important Speech Feature to Master
• Analysis of Attitudes
• Why do we have Attitudes?
• Attitude Change.
• Body Language
• Giving Criticisms
• Receiving Criticisms.
• Multiple-Choice Questions
• Short-Essay Questions
• Introduction
• Communication Climate
• Conversation Process
• Key to Successful face-to-face Conversations
• Positive Relationships
• Building, Promoting and Sustaining Positive Relationship
• Accommodating Diversity in Communication
• Multiple-Choice Questions
• Short-Essay Questions
• Introduction
• Attitude in the Workplace
• Fundamental Provisions of Attitude
• Attitude Change
• Conflict in Organisations
• Sources of Conflict
• Methods of Solving Conflict
• Towards Conflict Resolution
• Conflict Resolution, Mediation and Negotiation
• Conflict Management Styles
• Handling Criticisms in Human Communication
• Giving Criticisms
• Receiving Criticisms
• Multiple-Choice Questions
• Short-Essay Questions
• Introduction
• Comprehension
• Summary Writing
• Principles of Summary Writing
• Multiple-Choice Questions
• Short-Essay Questions
• Introduction
• Receiving Skills
• Listening Skills
• Types of listening
• Barriers of Effective Listening
• Enhancing Effective Listening
• Reading Skill
• Types of Reading
• Barriers to Effective Reading
• Enhancing Effective Reading
• Sending Skills
• Writing Skill
• Types of Writing Systems
• Barriers to Effective Writing
• Enhancing Effective Writing
• Speaking Skill
• Types of Speech
• Barriers to Effective Speaking
• Multiple-Choice Questions
• Short-Essay Questions
• Introduction
• Vocabulary
• The Word
• Word Classes
• Conjunctions
• Interjections
• Phrases
• Noun Phrase
• Adjectival Phrase
• Verb Phrase
• Prepositional Phrase
• Clauses
• Noun Clause
• Adjectival Clause
• Adverbial Clause
• The Sentence
• Common Errors in Sentence Construction
• Mixture of Tenses
• Mix up of Subject and Object
• Mixture of Singular and Plural Forms
• Multiple Applications of Rules
• Misuse of Word-formation Rules
• Over-Generalisation
• Concord
• Faulty Parallelism
• Misplaced Modifiers
• Dangling Modifiers
• Incomplete
• Split Infinitive
• Faulty Subordination
• Sentence Effectiveness
• Variety
• Emphasis
• Logic
• Figurative Expressions
• Figures of Speech
• Idioms
• Parables
• Proverbs
• Mechanics
• Punctuation
• Use of Italics
• Abbreviation
• Multiple-Choice Questions
• Short-Essay Questions
• Introduction
• General Considerations
• Types of Essay
• Methods of Essay Writing
• Structure of the Essay
• Current Trends
• Introduction
• Elements of Speech Making
• The use of visual aids in speech making
• Speech Making and Speech Writing
• Speech Delivery Methods
• Principles of Effective Speech Delivery
• Checklist of Effective Speaking
• Important Speech Features to master
• Multiple-Choice Questions
• Short-Essay Questions
• Introduction
• Types of correspondence
• Methods of Correspondence
• Multiple-Choice Questions
• Short-Essay Questions
• Introduction
• Categories of Meetings
• Fundamental Tools associated with Meetings
• Technical Terms associated with Meetings
• Multiple-Choice Questions
• Short-Essay Questions
• Introduction
• Types of Report
• Format of a Technical Report
• Organisation of a Report
• Report Presentation
• Multiple-Choice Questions
• Short-Essay Questions

Course Instructor

Nwite Jacob Obinna B.A (Ed)

Communication, at its simplest, is the act of transferring information from one place to another. It may be vocally (using voice), written (using printed or digital media such as books, magazines, websites, or emails), visually (using logos, maps, charts, or graphs), or non-verbally (using body language, gestures, and the tone and pitch of voice). In practice, it is often a combination of several of these

” The said knowledge and skills will be impacted with the help of my prerecorded video Tutorial, pocket note, past questions & answer, course forum, live sessions, and more. Follow my instructions and you will pass at the End “
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